Privacy Policy – SkjoldAI

Effective Date: Sep 2024
At SkjoldAI, your privacy and trust matter most. This policy explains how we collect, use, and protect your personal data – and just as importantly, what we never do with it.

1. What We Collect

We may collect the following information:

  • Name, email, phone number, and company name (when you fill out a form).
  • Technical details such as IP address, browser/device type, and cookies (used to improve your experience).
  • Any video recordings or screen data you voluntarily share during demonstrations or installations (if applicable).

2. What We NEVER Do

We want to be 100% clear:

  • We never sell your data.
  • We never misuse CCTV footage or screen recordings.
  • We never share your personal information without permission.

If video data (CCTV, screen recordings, or AI logs) is part of our service, it is:

  • Used only for security, support, or training purposes.
  • Accessible only to authorized personnel with a legitimate need.
  • Always handled with integrity and securely stored.

3. Why We Collect This Data

We use your data to:

  • Respond to inquiries.
  • Provide demos, customer support, and service updates.
  • Improve our services and protect against fraud or misuse.

We do not use your information for anything outside these purposes.

4. Who Has Access

Only trusted SkjoldAI employees or verified service partners (such as CRM or cloud storage providers) have access.
Everyone with access follows strict confidentiality and data security rules.

5. Your Rights

You have the right to:

  • Know what data we hold about you.
  • Ask us to correct or delete your data.
  • Withdraw consent at any time.

Just email us at [your privacy email, e.g.,contactus@skjoldai.com, and we’ll take care of it.

6. Cookies and Analytics

We use basic analytics tools (such as Google Analytics) to understand how visitors interact with our website.
This helps us improve not monitor. You can always disable cookies in your browser.

7. Data Retention

We keep your data only as long as necessary whether for support, legal, or billing purposes.
Nothing is stored longer than required.

8. Our Transparency Promise

Whether it’s a form, a recording, or camera footage we handle all data ethically.
No hidden monitoring. No resale. No misuse ever.

Contact Us

Have questions or concerns?
Reach out to us at (contact us@skjoldai.com.
We promise to always be honest, responsive, and respectful.